1. All orders are associated with a tracking number, allowing you to follow the progress of your purchase from our headquarters to your destination. This tracking will be sent via email to the email address associated with your order. This happens once order processing is complete.
2. The normal processing time for orders is 2-5 business days. Due to increased order volume and COVID-19 Protocols, please allow an additional 14 days if necessary for processing your order.
3. All “Kathari Merch” is estimated to deliver 7-10 business days after purchase.
In the event that order is urgent please email questions and concerns regarding order shipment to firstname.lastname@example.org
If you are not happy with your purchase we will gladly accept returns 5-7 days after delivery, products must be unopened.
Once we receive the items back we will immediately issue the refund within 2-5 business days.